Frequently asked questions
What does GetPingd cost?
Free to use while the product is early. Not final yet. If pricing changes, current servers keep what they have for a fair period.
Which permissions does the bot need?
Send Messages and Embed Links in one channel you choose, plus permission to mention the role you want to ping. Nothing else. You can remove the bot at any time.
How fast are alerts?
Most go-live pings land within a minute or two. Speed depends on the platform APIs, so delays happen during big events. We make no uptime claims while we tune polling.
Does GetPingd support Kick?
Yes. Twitch, Kick and YouTube are supported for go-live alerts. YouTube also covers videos, Shorts and community posts.
How do I connect Spotify?
Log in with Spotify once on the GetPingd site. Copy your overlay URL and add it as a browser source in OBS. We store a token to read what is playing, not your password.
What data do you store?
Server IDs, channel IDs and your alert settings. No message content, no listening history kept longer than needed to run the overlay. Remove the bot or disconnect Spotify to delete the link.
How do I set up my first alert?
Add GetPingd to your server. Connect a Twitch, Kick or YouTube channel. Pick the role to ping and write your message. The next live event posts automatically.
Why did no ping arrive?
Check that the bot can post in the channel and mention the role. Platform alerts can lag a few minutes during big events. If the stream was very short, the platform may never have flagged it as live.
Can I use GetPingd on more than one server?
Yes. Add the bot to each server and set up alerts separately. Each server keeps its own channels, roles and templates.
How do I remove GetPingd?
Remove the bot from your server and disconnect linked accounts. Stored settings are deleted as described in the privacy policy.